Privacy
Policy
Across Caribe LLC (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Booking Details: Tour selections, dates, number of participants
- Payment Information: Billing details (processed securely through third-party providers)
- Travel-Related Info: Medical conditions, dietary needs, or emergency contact info (if voluntarily provided)
- Usage Data: IP address, browser type, access times, and pages visited on our website
2. How We Use Your Information
We use your personal information to:
- Process bookings and payments
- Communicate important information about your tour
- Respond to inquiries and customer service requests
- Improve our services and website functionality
- Send promotional offers or updates (only if you opt in)
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
- Service providers (e.g., payment processors, booking platforms) under strict confidentiality agreements
- Government authorities if required by law or for safety purposes
- Tour partners (e.g., guides, transport operators) only when necessary for your experience
4. Cookies and Tracking
Our website uses cookies to improve your browsing experience. You can manage or disable cookies through your browser settings. We may also use analytics tools (e.g., Google Analytics) to gather anonymous usage data.
5. Data Security
We implement reasonable technical and organizational safeguards to protect your data. However, no system is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You may:
- Request access to your personal data
- Ask us to correct or delete your information
- Withdraw consent to receive marketing emails at any time (via unsubscribe link)
- To exercise any of these rights, contact us at info@acrosscaribe.com.
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from minors without parental consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with a new effective date.
9. Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact:
Across Caribe LLC
Email: info@acrosscaribe.com
Phone: +1.786.310.2808
Website: www.acrosscaribe.com
Address: 10115 Candleberry Woods Ln, Gibsonton, FL, 33534